Welcome to Chess.com!

This Privacy Policy (“Policy“) outlines how Chess.com collects, uses, protects, and discloses personal information obtained from anyone who uses our Services (“Users“), anyone who creates an account on the Chess.com website or any related content, features, mobile and web applications and other services (collectively the “Services“) which are brought to you by Chess.com, LLC and its affiliate companies.

This Policy addresses requirements in the California Consumer Privacy Act, as amended by the California Privacy Rights Act (“CCPA“), as well as any other applicable international, national, and state requirements related to data collection, usage practices, and disclosures.

Please read this Policy closely. By using the Services, you agree to the handling of your information in accordance with this Policy. If you provide us with your information (directly or indirectly through our service providers) we will treat your information according to this Policy. If we need to use your Personal Information for any other purpose, other than as disclosed herein, we will update this Policy or ask for your previous consent, if necessary.

Summary of Key Points

We encourage you to read this entire Policy and our Terms of Service, but here are some key points that may be of your interest:

• Personal Information (“PI“) means information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household.
• During registration, we may ask you to provide an email address, a username and if registration with a telephone number is available in your country, we will ask you to provide a telephone number.
• We will never ask you to provide us with sensitive PI.
• Paying Users are asked for payment information when they purchase anything from our Services. Please see Section “Information Collection“ for more information about how we safeguard payment information.
• Because the security of your PI is important to us, we only ask for PI where it serves a business purpose and try to limit the collection of PI to only what is necessary to accomplish those purposes. We also use commercially reasonable physical, technical, and administrative security measures designed to safeguard all information collected by the Services.

Table of Contents

1. Definitions

2. Children's Privacy

3. Information Collection

4. How We Use Information

5. When We Disclose Information to Third Parties

6. How to Exercise your Right to Access, Change or Correct your Information

7. How to Exercise your Rights to Cancel and Delete your Account and How to Request Reactivation

8. California Privacy Rights Act (CPRA)

9. Additional Information regarding Personal Data processed subject to the General Data Protection Regulation (GDPR)

10. Other Region and State-Specific Terms

11. Links to Other Services

12. Location of Information Processing

13. Security

14. Changes to Our Privacy Policy

15. Contact Us

16. Chess Play & Learn (Arcade Version)

1. Definitions

GDPR

GDPR collectively refers to the European Union (“EU“) and the United Kingdom (“UK“) General Data Protection Regulations.

Personal Data

GDPR中對個人數據的定義是指與已識別或可識別的自然人相關的任何信息。可識別的自然人是指可以直接或間接識別的自然人，特別是通過諸如姓名、識別號碼、位置數據、在線標識符等標識符或與該自然人的身體、生理、遺傳、精神、經濟、文化或社會身份相關的一個或多個因素進行識別。在本政策中，個人數據和個人信息將被視為同義詞。

Usage Data

Usage Data is data collected automatically either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit). Usage Data may include pseudonymous data where applicable.

Cookies

Cookies and/ or similar technologies (collectively referred to as “Cookies“): are small pieces of data stored on your device (computer or mobile device).

Data Controller

Data Controller: means the natural or legal person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any PI is, or is to be, processed. For the purpose of this Policy, we are a Data Controller of your Personal Data.

Data Processors

Data Processors: means any natural or legal person who processes the data on behalf of the Data Controller and follow their instructions, normally it refers to our service providers. We use the services of various Data Processors in order to process your data more effectively.

Data Subject

Data Subject is any living individual whose Personal Data we process.

2. Children's Privacy

Chess.com is not targeted towards minors, meaning a person under the minimum age required to consent to the processing of their personal information as determined by applicable laws in their state or country of residence. Our platform at ChessKid.com is targeted towards minors.

3. Information Collection

我們收集的信息有兩大類。

A. Information Users Provide to Us

As more fully set forth below, we and our third-party service providers collect information that Users provide when using the Services, including when Users create an Account, sign up for Services, or contact us with a question, comment, or request.

To register an Account, Users are asked to provide a username, an email address, and/or telephone number (which is optional if you choose to register with an email).

We also allow Users to register an Account by connecting with an external third-party service such as Google, Apple, or Facebook. If you choose this way of registration, we may receive your PI from these third parties including but not limited to your name, email address, and contacts.

用戶還可以選擇提供其他可選信息來完善他們的個人資料，例如：名字和姓氏、位置、國家、語言、內容語言、時區、OTB等級、狀態、個人頭像以及用戶選擇在個人資料的「關於我」部分分享的任何其他信息。您選擇的國家旗幟將顯示在您的個人資料上。

Keep in mind that certain information from your profile is public and therefore can be accessed by any User, and even by people outside Chess.com. By including information in your profile, you understand that the information that is public can be used by any person or entity for their own purposes.

There is also other information provided that depends on the type of Account. For example:

付款信息(如信用卡或借記卡信息和賬單地址) 是從購買訂閱的用戶(包括向他人贈送付費賬戶的用戶) 處收集的，除非用戶通過iTunes、PayPal或我們整合的其他類似機制進行購買。為了您的安全，我們不會將您的信用卡號碼存儲在我們的數據庫中，但我們和我們的支付服務提供商可能只保留前六位和/或後四位數字，以識別您的賬戶，並回應您的請求和問題，以及處理付款。

In addition, Users can provide us with information through separate sections of the Services. These sections, accessible via the Menu or Settings link on the Services, allow Users to administer their Accounts, including when they provide testimonials, seek customer support, or submit comments or questions.

If you submit any information relating to other people in connection with the Services, you represent that you have the authority to do so and permit us to use the information in accordance with this Policy.

When you contact us directly by any means we will collect your email address, name and any information you provide.

When we embed or display content from YouTube on our Services, we are using YouTube API Services. In these cases, we collect, store, and use User information related to YouTube API services. By accessing YouTube content on our Services, you agree to be bound by YouTube terms of service, found at https://www.youtube.com/static?template=terms.

If you want to revoke this access to your data, you can do so via the Google security settings page at https://security.google.com/settings/security/permissions.

YouTube is a service provided by Google. For more information about how Google collects and uses data, please refer to the Google Privacy Policy at http://www.google.com/policies/privacy.

B. Information We Collect from Users

We and our third-party service providers collect PI directly from Users of the Services in the form of the actions they take and activities they complete when using the Services. For example, from all Users, we may collect information about patterns of usage and order history.

We and our third-party service providers also use a variety of technologies, such as Cookies, to automatically collect certain technical information from your computer or mobile device over time and across different websites.

我們和我們的第三方服務提供商可能會將通過這些技術方法收集的信息用於多種目的，包括提供內容、跟蹤和增強用戶使用服務的體驗，以及在訪問其他網站和應用程式時向我們服務的訪問者發送廣告。例如，當您登錄後返回服務時，cookie可以幫助服務識別您的身份，而無需重新登錄。有關cookie使用的更多信息載於下文。

We collect several different types of information for various purposes to provide and improve our Service to you.

Types of Data Collected

1. PI

While using our Service, we may collect certain PI which may include but is not limited to:

• Required Information (username, email address, or telephone number, as applicable)
• Optional Information (first and last name, location, country, language, content language, timezone, OTB rating, status, profile picture and any other information the User chooses to share in the “About me“ section of the profile)
• Public available chess records from FIDE (Fédération Internationale des Échecs)
• We may use your PI to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you, we will ask for your previous consent, if that is required by the applicable legislation. You may opt-out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send, by changing your notification settings in your profile or by contacting us.
• If you use our App for the Apple or Android platform, we may ask, with your permission, to collect your contact list information (including email addresses and phone numbers) to share with Apple or Google for the exclusive purpose of finding your friends and connections.
• 如果您參與了我們包含獎項的賽事，則您可能需要安裝用於監視您在計算機或設備上的活動的軟件。該軟件可能會記錄您設備的進程和標籤，記錄您設備的屏幕，訪問您的攝像頭和視頻，記錄您的輸入和輸出音頻，以及跟蹤您的鼠標或光標移動。這些個人信息將會被收集並披露給第三方，以確保符合賽事準則，並防止、檢測和調查任何違反了賽事規則和我們的公平競爭條例的行為，披露過程將在第5節（向第三方披露數據）進一步描述。
• We also collect Usage Data and Cookies Data, as described below in separate sections.

2. Usage Data

We may also collect information that your browser sends to us whenever you visit our Service or when you access the Service through a mobile device (“Usage Data“).

This Usage Data may include information such as your Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, your country, your chess statistics and other diagnostic data.

當您通過或通過行動裝置訪問服務時，這些使用數據可能包括以下信息: 您的瀏覽器類型、作業系統、設備類型、所提供的頁面、您的IP位址、訪問我們網站的方式、訪問的時間和長度、您的語言偏好、您的大致地理位置以及您在訪問服務之前訪問過的網站。當您下載並使用我們的某個應用程式時，我們和我們的服務提供商可能會跟蹤和收集應用程式使用數據，例如您設備上的應用程式訪問我們伺服器的日期和時間，以及根據您的設備編號下載到應用程式的信息和文件。

3. Cookies Data

We use Cookies to provide you with the Services, to track the activity on our Service and to hold certain information. We use the following types of Cookies to recognize your device and to provide and improve our Services:

Essential Cookies

These Cookies are essential to provide you with services available through the Services and enable you to use some of its features. For example, they allow you to log in to secure areas of our Services and help the content of pages you request load quickly. Without these Cookies, the Services that you have asked for cannot be provided, and we only use these Cookies to provide you with those Services. You may not disable these types of Cookies.

Functionality Cookies

These Cookies allow us to remember choices you make when you use our Services, such as remembering your language preferences, remembering your login details, and remembering the changes you make to other parts of Services which you can customize. The purpose of these Cookies is to provide you with a more personal experience and to avoid you having to reenter your preferences every time you visit our Services.

分析和性能相關Cookies

這些cookie用於收集有關我們服務的流量以及用戶如何使用服務的信息。它包括我們服務的訪客數量、將他們轉介到我們服務的網站、他們在我們服務上訪問的頁面、他們訪問我們服務的時間、他們之前是否訪問過我們的服務以及其他類似信息。我們使用這些信息來幫助更有效地運營我們的服務，收集廣泛的人口統計信息，並監控我們服務的活動水平。

Social Media Cookies

當您在我們的服務上使用社交媒體分享按鈕或「讚」按鈕分享信息，或在Facebook、Twitter或Google+等社交網站上或通過社交網站參與我們的內容時，以及您選擇使用您的社交媒體賬戶進行註冊時，將使用這些cookie。如果您訪問我們服務的某個部分，為您提供來自Youtube、Twitch或其他第三方網站的嵌入式視頻，這些cookie也會放置在您的瀏覽器中。如果您使用社交媒體賬戶登錄，其中一些cookie可能被認為是必不可少的。

Targeting Cookies

Targeting Cookies are used to serve you with advertisements that may be relevant to you and your interests. Third parties might use information gathered by cookies and/or web beacons for the purpose of online behavioral advertising. The types of information that is gathered by third party cookies and/or web beacons as well as the purpose(s) for which this information is used, are set out in the privacy policy of said third parties which we encourage you to review. Chess.com declines all and any liability for any third party cookies or web beacons deployed by third parties for whatever purpose.

Google, as a third-party vendor, uses cookies to serve ads on our Service. Google's use of the DoubleClick cookie enables it and its partners to serve ads to our users based on their visit to our Service or other websites on the Internet. You may opt-out of the use of the DoubleClick Cookie for interest-based advertising by visiting the Google Ads Settings web page: http://www.google.com/ads/preferences.

Depending on your country of residence, you may allow or reject the use of non-essential Cookies when using our Services by changing your Cookie preferences here. However, please note that if you reject or block certain categories of Cookies from the Services, the Services may not function as intended. For example, you will not be able to remain logged into your Account, and therefore you would have to log in during each page transition.

You may also opt-out of the use of your PI for interest based advertising by visiting Your ad choices, Your online choices, Transparent advertising, LiveRamp opt out or NAI Consumer opt out.

4. How We Use Information

We and our third-party service providers may use the information collected from Users as follows:

• To permit you to register and use the Services, including, for example, to send you communications about your Account, or to allow you to provide feedback through the Support or Contact Us Sections. (Lawful Basis: to comply with our legal obligations and performance of our contract with you)
• To complete and fulfill your purchase, such as to process your payments, communicate with you regarding your purchase, and provide you with related customer service. (Lawful Basis: performance of our contract with you, to comply with our legal obligations and necessary for our legitimate interests)
• To respond to your inquiries and fulfill your requests, retrieve your password, or provide technical support. (Lawful Basis: performance of our contract with you, to comply with our legal obligations and necessary for our legitimate interests)
• To provide you with information, newsletters, marketing communications, publications and other communication via various mediums to keep you informed (Lawful Basis: your consent, performance of our contract with you and necessary for our legitimate interests)
• To deliver our advertising to you based on your visits to the Services. (Lawful Basis: your consent and necessary for our legitimate interests)
• To measure the effectiveness of our advertising. (Lawful Basis: performance of our contract with you and necessary for our legitimate interests)
• To allow us to assess and improve the Services, its educational content, and other services we provide (for example, to improve our content and User experience); to research, evaluate, and improve the educational efficacy of the Services; and to inform our understanding of the Services' User base. (Lawful Basis: performance of our contract with you and necessary for our legitimate interests)
• To verify your identity or conduct appropriate checks for fraud prevention and detection (Lawful Basis: to comply with our legal obligations and necessary for our legitimate interests)
• To customize, adapt, and personalize Users' viewing and content-consumption experience. (Lawful Basis: performance of our contract with you, your consent and necessary for our legitimate interests)
• To maintain and analyze the functioning of the Services. (Lawful Basis: necessary for our legitimate interests)
• To manage and conduct our business (Lawful Basis: performance of our contract with you and necessary for our legitimate interests)
• 在我們認為必要或適當的情況下：(a) 遵守適用法律，包括您居住國家/地區之外的法律；(b) 遵守法律程序；(c) 響應來自公共和政府機關的請求，包括您居住國家/地區之外的機關；(d) 發現違反並執行我們的條款和條件；(e) 保護我們或我們的任何關聯公司的運營，包括保護服務的安全性；(f) 保護我們的權利、私隱、安全或財產，或我們的關聯公司、您或其他人的權利、私隱、安全或財產；以及(g) 允許我們追求可用的救濟措施或限制我們可能遭受的損害（統稱為(a)-(g)其他用途和披露）。 (合法基礎：遵守我們的法律義務和對我們的合法利益所必需)
• 在您的流動裝置上向您發送推送通知、簡訊、提醒和/或其他類型的通知。您可以隨時通過更改流動裝置上的設置來選擇停止接收推送通知。如果您向我們提供您的手機號碼，我們可能會根據您之前的同意（如果法律要求）向您發送關於您賬戶的簡訊文本消息。請注意，您的運營商可能會對您接收的簡訊消息收取費用。要永久停止接收我們發送的簡訊消息（如果您位於美國或加拿大），請在回復我們發送的任何簡訊消息時輸入STOP、CANCEL或UNSUBSCRIBE。（合法依據：履行與您的合同、遵守我們的法律義務以及滿足我們的合法利益的需要）
• To research and develop new products and services (Lawful Basis: performance of our contract with you and necessary for our legitimate interests)
• To publish your name in case you are the winner of a contest, sweepstake, tournament or events in general. (Lawful Basis: performance of our contract with you, your consent and necessary for our legitimate interests)
• For administrative purposes (Lawful Basis: performance of our contract with you and necessary for our legitimate interests)
• To conduct our competitive events and to prevent, detect and investigate violations of our Fair Play Policy, Competitive Events Policy and the rules of any event organized by us. (Lawful Basis: performance of our contract with you, to comply with our legal obligations, your consent and necessary for our legitimate interests)
• To carry out any other purpose described to you at the time the information was collected.

5. When We Disclose Information to Third Parties

Information collected from Users will not be disclosed except for the following purposes, which include our operations purposes:

• To service providers such as payment processors, financial institutions, technological, analytical, marketing, advertising service providers and partners and third party professional advisors (i.e., auditors, law firms, etc.), provided that, the service providers agree to keep the information confidential.
• To our affiliates and business partners and their employees for business purposes, when necessary for the purpose of the provision of our services or when such affiliates provide services to us.
• As needed to conduct our competitive events and to prevent, detect and investigate violations of our Fair Play Policy, Competitive Events Policy and the rules of any competitive event organized by us.
• As we believe to be necessary or appropriate as set forth above in Other Uses and Disclosures.
• With government bodies and law enforcement or where we believe that disclosure is in accordance with, or required by, any applicable law or legal process, including lawful requests by public authorities to meet national security or law enforcement requirements. If required or permitted to do so under the law, and if deemed necessary or warranted, we may provide notice to Users prior to the disclosure.
• 在遵守保密協議、本政策條款和適用法律的前提下，我們或我們的任何關聯公司被另一家公司收購或合併，或我們以破產或其他方式出售、清算、轉讓或許可全部或部分資產的公司交易的考慮、談判或完成過程中，可能會向服務提供商、顧問、潛在交易夥伴或其他第三方披露信息。這意味着，如果我們的部分或全部資產被收購或以其他方式轉讓或獲得許可，包括在破產情況下，該收購方應遵守本政策項下所述的相同承諾。
• We may use third-party advertising networks and other affiliates in association with cookies, pixel tags, IFrames or similar technologies to: (1) deliver interest-based advertising to those Users, including our advertising, when those Users visit third-party websites; and (2) provide us with statistics about the effectiveness of our advertising on third-party websites. These third-party advertising networks may use this cookie information in accordance with their own privacy policies.
• To provide you with relevant content and personalized advertisements, we may share information that we collect from you, such as your phone number, email address (in hashed form), IP address or information about your browser or operating system, with advertising service providers and its affiliates, which may in turn link demographic or interest-based information to you. If you are in the EU and wish to opt-out of this use, you can go here and reject the cookies categorized under advertising.
• To a third-party that uses or supports referral links to our Services only if you click on a referral link.
• Any third-party where such disclosure is required in order to enforce or apply our Terms of Service or other relevant agreements.
• Any third-party if necessary to protect the rights, property, integrity or security of our company, our customers, or others (including, without limitation, you).

出於服務效率的目的，其中一些關聯公司和第三方位於歐盟/歐洲經濟區以外的地區，我們可能會不時將您的個人數據轉移到未被歐盟委員會批准為安全轉移的第三國(充分性決定)。如果您是歐盟/歐洲經濟區居民，在適用的情況下，我們將使用標準合同條款，以確保在歐盟/歐洲經濟區或其他合法理由中獲得同等水平的保護，以進行上述轉讓。

6. 如何行使訪問、更改或更正您的信息的權利

Any User can review or change the information they provided when they registered for the Services by updating the information on their Account profile or by contacting Support. You also can exercise your right of access by requesting it on the “My data“ Section of our Services. In addition, Users may contact us at any time as described in Section “Contact Us“ below, to request that we provide for their review any PI they have provided, or to cease collecting PI from the User.

When we change any PI at your request, we will make reasonable efforts to make the changes in our then-active databases as soon as reasonably practicable and always within the applicable legal term. Changing setting options may not result in immediate changes to the settings, which are subject to our operations and maintenance schedules.

7. How to Exercise your Rights to Cancel and Delete your Account and How to Request Reactivation

Users may cancel their Accounts at any time by using the “Manage Account“ section in the settings or by contacting Support.

Please bear in mind that after an Account is canceled, the PI and other Account information is not deleted permanently. We store the User information to allow the User to reopen their Account at any time. However, we provide no guarantee, and shall have no liability or obligation to ensure, that all Account Information and Services-related progress will be available or accessible or all learning or personalization features will be able to be recovered or resumed.

Upon Account cancellation or execution of a deletion request (as explained below), anonymized User information may nonetheless persist internally in our backup, archive files or similar databases, and may still be used anonymized, for our internal support, administrative, and record-keeping purposes including, but not limited to, allowing us to improve the Services and other services we provide through research, evaluation, and analytics as permissible by applicable law and for other purposes specifically outlined in this Policy. We may also keep certain information in backup or archive records if required by law or if it is relevant to preventing fraud or future violations of our policies or for legitimate business purposes when permitted by applicable law. All retained data will continue to be subject to our Policy in effect at that time

Following cancellation of an Account, to reactivate your Account and potentially recover previous information and resume where the relevant User left off you will need to request it to Support using the email address associated with your Account.

If you want to permanently delete your PI you can request it manually by clicking on “Delete“ on the “My Data“ section of the Services or by requesting deletion to Support. In this case, we will delete your PI, anonymize the information that will remain public such as games statistics, posts and comments, and block your email address and social media accounts from being used on Chess.com in the future.

If you want your posts and public comments to be removed, you must delete them separately before requesting deletion. After you delete your personal data, Chess.com Support Staff will have no means to verify your identity and will not remove these posts for you.

Any data deletion requests will be executed within the term provided by the applicable law.

Please keep in mind that a request to delete PI may lead to cancellation of your Account or the inability to use certain Services, and if any other Account type is linked to a Member Account, a request to delete PI in one of the Accounts may be reflected in your other Account.

8. California Privacy Rights (CPRA)

本節補充了我們的政策中包含的信息，並僅適用於居住在加利福尼亞州的用戶。我們採納此通知是為了遵守CCPA的規定。本節中使用的任何術語與CCPA中定義的含義相同。請注意，我們可以對CCPA的全部或某些部分要求某些類型的PI和我們的某些服務的法律豁免。

CCPA為加州居民提供了有關其個人信息的特定權利。本節描述您的CCPA權利，並解釋如何行使這些權利。在本節中，「您」指的是加州居民。根據CCPA，我們必須披露我們收集個人信息的來源類別，以及我們與之共享個人信息的第三方——我們已經在上文的「信息收集」、「我們如何使用信息」和「我們何時向第三方披露信息」部分進行了說明。

We do not have actual knowledge that we “sell” or “share” (as those terms are defined under the CCPA and used throughout this section) personal information of residents under 16 years of age. However, we have, in the preceding 12 months, sold and/or shared the phone numbers, email addresses (in hashed form), IP addresses or browser or operating system information of California residents to advertising service providers and their affiliates for the business purpose of providing personalized content and advertising.

Only you as a California resident or a person registered with the California Secretary of State that you authorize to act on your behalf, may make a verifiable consumer request related to your PI.

The verifiable consumer request must:

• 請提供足夠的信息，以使我們能夠合理地驗證您是否是我們收集個人信息的對象或其授權代表人。我們將通過要求您提供與您與我們的互動相關的信息來驗證您的請求。除此之外，我們不會要求您提供我們在提供服務時沒有保留的個人信息。
• Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.
• 如果我們無法驗證您的身份或提出請求的權限，並確認PI與您有關，則我們無法響應您的請求或向您提供PI。提出可驗證的消費者請求不需要您在我們這裏創建賬戶。我們將僅使用可驗證的消費者請求中提供的PI來驗證請求者的身份或發出請求的權限。

To exercise your rights please follow the steps described below, or request it to us by contacting Support or by following the steps described below:

• Right to access PI. You may be entitled to receive information regarding the categories of PI we collected, the sources from which we collected PI, the purposes for which we collected and shared PI, the categories of PI that we share and the categories of third parties to whom the PI was shared with, and the categories of PI that we disclosed for a business purpose in the last 12 months. You can exercise this right by requesting it on the “My data“ Section of our Services.
• Right to data portability. You may be entitled to receive a copy of your electronic PI in a readily usable format so you can transmit this data to another organization. You may only make a verifiable consumer request for access or data portability twice within a 12-month period. You can exercise this right by requesting it on the “My data“ Section of our Services.
• Right to Correct. You have the right to request that we correct inaccurate PI that we maintain about you. You are also able to correct any inaccurate PI manually by accessing your profile on the Settings sections of the Services.
• 刪除權利。您有權要求我們刪除向您收集的個人信息。我們將根據適用法律，盡商業上合理的努力尊重您的請求。但請注意，我們可能需要或被要求保留此類信息，以用於我們的合法業務目的或遵守適用法律。要了解如何行使您的刪除權，請參閱本條例中「賬戶刪除及重新激活；數據刪除」部分。
• Right to opt-out of certain sharing with third parties. If you are a California resident, you have the right to request us to not disclose your PI to third parties for monetary or other valuable consideration or also known as the right to “Not Sell or Share My Personal Information”
  You can exercise such right to opt-out by submitting the following form.

“Do Not Track“ Signals

We do not respond to Do Not Track (“DNT“) signals received from web browsers. Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked.

You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser. If you enable DNT functionality on any device, some of the Services, including paid Services or Chess.com subscriptions, may become unstable.

a. Information We Collect and Share

We have collected the following categories of PI from or about consumers within the last 12 months:

For additional information regarding the PI we collect and have collected in the 12 months preceding the effective date of our Policy, the heading above styled “Types of Data Collected“ under Section 3.B. (Information We Collect from Users).“

b. Business and Commercial Purposes for Which We Use PI

We may use or disclose the PI we collect from each of the Categories of PI (described in the table above) for one or more of the following purposes:

See Section 3 above (How We Use Information).

c. Categories of PI We Share:

We may share your PI by disclosing it to a third party for a business purpose described below. We only make these business purpose disclosures under written contracts that describe the purposes, require the recipient to keep the PI confidential, and prohibit using the disclosed information for any purpose except performing the contract.

In the preceding 12 months, we have also disclosed the following categories of PI for one or more business purposes:

We share Category A, B, and C Personal Information with our Affiliates, partners, parent/subsidiary organizations, service providers, and government entities and advertising networks.

d. Our Retention of PI

We retain PI for as long as necessary to provide the Services and fulfill the transactions you have requested, or for other business purposes, to comply with our legal obligations, resolving disputes, and enforcing our agreements. We decide how long we need PI on a case-by-case basis. We may consider the following factors when making retention decisions:

• Whether we need to keep some of your PI to maintain your Account;
• Whether we are required by law to keep some types of PI for certain periods of time to comply with our legal obligations; and
• Whether we need some of your PI for other business purposes, such as to prevent harm and ensure safety and security of our Sites; investigate possible violations of our terms and conditions of use; or protect ourselves.

e. Non-Discrimination

We fully support your privacy rights and will not discriminate against you for exercising any of your CCPA rights.

f. Notice of Financial Incentives

We may offer special incentives to Users who enroll in certain promotions. The availability of these promotions to you at any given time will vary. If we offer such programs, we may ask for your PI as a prerequisite to your participation in the promotion.

9. Additional Information regarding Personal Data Processed subject to the General Data Protection Regulation (GDPR)

If you are located in the EEA or the UK, our legal basis for collecting and using the Personal Data described in this Policy depends on the Personal Data we collect and the specific context in which we collect it.

The purpose of this section of this Policy is to explain how you may exercise certain of your rights under applicable data privacy laws related to that information. This policy identifies our legal representative and Data Protection Office in the EEA and UK and provides you with the information that you may need to contact them. We (Chess.com, LLC) are the data controller for the processing of your information. Please see Section “Contact Us“ below for our contact details.

我們在歐盟的法定代表人是Chessable Spain S.L.
聯系: [email protected]
郵政地址： Av. Diagonal 618, 5B, 08021, Barcelona, Spain

我們在英國的法定代表人是Chessable Ltd。
聯系: [email protected]
Postal Address: London Mindsports Centre, 21-23 Dalling Road, Hammersmith, London, W6 0JD.

a. Retention of Data

We will retain your Personal Data only for as long as necessary for the purposes set out in this Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies, or until you instruct us to do otherwise in a fashion consistent with your rights (and our obligations) under the GDPR.

b. Transfer Of Data

Your information, including Personal Data, may be transferred to --- and maintained on --- servers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

If you are located outside the United States and choose to provide information to us, please note that we are a United States based provider. Therefore, we operate our Services, collect and process your Personal Data from the United States.

我們將採取一切合理必要的步驟，以確保您的數據在安全的情況下並且符合本政策的規定進行處理，您的個人數據將不會轉移至任何組織或國家，除非存在包括您的個人數據安全在內的足夠控制措施。如果我們將您的個人數據傳輸到歐洲經濟區（EEA）或英國之外，我們將依賴於歐洲委員會的標準合同條款和英國信息委員會的等效轉移機制，具體取決於情況，除非歐洲委員會或相關的英國當局已經確定轉移的國家提供了足夠的個人數據保護水平。

c. Your Data Protection Rights Under the GDPR

If you are located in the EEA or the UK, then you have certain data protection rights. We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.

If you wish to be informed on what Personal Data we hold about you or if you want it to be removed from our systems, please contact us at the contact information provided in Section “Contact Us“, below.

You can edit your Account information at any time. In certain circumstances, you have the following data protection rights:

• The right to access and to data portability. You have the right to be provided with a copy of the information we have on you in a structured, machine-readable and commonly used format. You can exercise this right by requesting it on the “My data“ Section of our Services
• The right to update, correct and rectify your personal data. You are also able to update, correct or rectify any inaccurate Personal Data manually by accessing your profile on the Settings sections of the Services.
• The right to delete the information we have on you. To know how to exercise your right to deletion, please refer to the section titled: “Account Cancellation and Reactivation; Data Deletion“ from this Policy.
• The right to object. You have the right to object to our processing of your Personal Data. You can do it by contacting us via the contact information provided in Section “Contact Us“.
• The right to object to marketing. You can object to marketing at any time by opting-out using the unsubscribe/ opt-out function displayed in our communications to you or by managing your preferences on the Notifications section from the Settings.
• The right of restriction. You have the right to request that we restrict the processing of your Personal Data if this is applicable by contacting us via the contact information provided in Section “Contact Us“.
• The right to withdraw consent. You also have the right to withdraw your consent at any time where we relied on your consent to process your Personal Data by contacting us via the contact information provided in Section “Contact Us“.
• Manage your cookie consent. Depending on your country of residence, you may allow or reject the use of non-essential Cookies when using our Services by changing your Cookie preferences here.

If you are unable to perform these actions yourself or if you have any complaints about how we process your Personal Data please contact us via the contact information provided in Section “Contact Us“ to assist you.

請注意，我們可能會要求您在回應此類請求之前驗證您的身份。其中一些權利僅適用於特定情況，在許多情況下，受法律限制。例如，在履行您的請求會對其他個人或我們的商業秘密或知識產權產生不利影響、存在重大公共利益原因或法律要求我們保留您的個人數據的情況下，權利可能會受到限制。我們將根據適用法律要求回應您行使這些權利的請求。

You also have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. However, we invite you to contact us with any concern, as we would be happy to try to resolve it directly. For more information, please contact (a) your local data protection authority in the EEA country in which you reside or work, or where you think an infringement of data protection laws occurred or (b) the UK Information Commissioner's Office, as applicable to you.

d. Appointment of the Data Protection Officer

Josh Levine is our GDPR Data Protection Officer. The Data Protection Officer may be contacted at [email protected].

10. Other Region and State-Specific Terms

a. United States

(1) Colorado Residents

範圍。本節僅適用於科羅拉多州居民。它描述了我們如何以企業身份根據《科羅拉多州隱私權法案》(「CPA」) 收集、使用和共享科羅拉多州居民的個人數據，以及您對該個人數據的權利。就本節而言，「個人資料」一詞具有《科羅拉多州隱私權法案》所載的含義，但不包括不受《科羅拉多州隱私權法案》管制的資料。請注意，我們可以對CPA的全部或某些部分，要求某些類型的PI和我們的某些服務的法律豁免。

Your Colorado privacy rights. As a Colorado resident, you have the rights listed below. However, these rights are not absolute, and in certain cases we may decline your request as permitted by law.

• Access. You may request confirmation whether we are processing your Personal Data and access to such Personal Data by requesting it on the “My data“ Section of our Services.
• Correction. You can edit and correct your Personal Data at any time by by accessing your profile on the Settings sections of the Services.
• Deletion. You may have the right, under certain circumstances, to request that we delete the Personal Data you have provided to us. To know how to exercise your right to deletion, please refer to the section titled: “Account Cancellation and Reactivation; Data Deletion“ from this Policy or contact us at the contact information provided in Section “Contact Us“, below.
• Data portability. You may be entitled to receive a copy of your electronic Personal Data in a readily usable format. You can exercise this right by requesting it on the “My data“ Section of our Services.
• Opt-out of tracking for targeted advertising purposes. If available in your residence or if mandated by law, you may be able to submit requests to opt-out of tracking for targeted advertising purposes by clicking on the following link.
• Opt-out of profiling. You have the right to opt-out of the automated processing of your Personal Data to evaluate, analyze, or predict personal aspects related to your economic situation, health, personal preferences, interests, reliability, behavior, location, or movements, to the extent this results in decisions that produce legal or similarly significant effects. However, we do not perform this type of profiling.
• Sensitive Personal Data. We will not process your sensitive Personal Data without your consent.
• Non-discrimination. You have the right to be free from discrimination related to your exercise of any of your Colorado privacy rights.

Authentication. In order to protect your Personal Data from unauthorized access or deletion, we may require you to verify your credentials before you can submit a rights request. If you do not have an Account with us, or if we suspect that your Account has been accessed without your authorization, we may ask you to provide additional PI for verification. If we are subsequently unable to confirm your identity, we may refuse your rights request.

(2) Connecticut Residents

範圍。本節僅適用於康涅狄格州居民。它描述了我們如何以企業身份根據《康涅狄格州數據私隱法》(「CDPA」) 收集、使用和共享康涅狄格州居民的個人數據，以及您對該個人數據的權利。就本節而言，「個人資料」一詞具有《康涅狄格州數據私隱法》所載的含義，但不包括不受《康涅狄格州數據私隱法》管制的資料。請注意，對於某些類型的個人數據和我們的某些服務，我們可能會對《康涅狄格州數據私隱法》的全部或某些部分提出法律豁免。

Your Connecticut privacy rights. As a Connecticut resident, you have the rights listed below. However, these rights are not absolute, and in certain cases we may decline your request as permitted by law.

• Access. You may request a copy of the Personal Data by requesting it on the “My data“ Section of our Services.
• Correction. You can edit and correct your Personal Data at any time by by accessing your profile on the Settings sections of the Services.
• Deletion. You may have the right, under certain circumstances, to request that we delete the Personal Data you have provided to us. To know how to exercise your right to deletion, please refer to the section titled: “Account Cancellation and Reactivation; Data Deletion“ from this Policy or contact us at the contact information provided in Section “Contact Us“, below..
• Data portability. You may be entitled to receive a copy of your electronic Personal Data in a readily usable format. You can exercise this right by requesting it on the “My data“ Section of our Services
• Opt-out of tracking for targeted advertising purposes. If available in your residence or if mandated by law, you may be able to submit requests to opt-out of tracking for targeted advertising purposes by clicking on the following link.
• Opt-out of profiling. You have the right to opt-out of the automated processing of your Personal Data to evaluate, analyze, or predict personal aspects related to your economic situation, health, personal preferences, interests, reliability, behavior, location, or movements, to the extent this results in decisions that produce legal or similarly significant effects. However, we do not perform this type of profiling.
• Sensitive Personal Data. We will not process your sensitive Personal Data without your consent.
• Non-discrimination. You have the right to be free from discrimination related to your exercise of any of your Connecticut privacy rights.

Authentication. In order to protect your Personal Data from unauthorized access or deletion, we may require you to verify your credentials before you can submit a rights request. If you do not have an account with us, or if we suspect that your account has been accessed without your authorization, we may ask you to provide additional Personal Data for verification. If we are subsequently unable to confirm your identity, we may refuse your rights request.

(3) Virginia Residents

範圍。本節僅適用於弗吉尼亞州居民。它描述了我們如何以企業身份根據《弗吉尼亞消費者數據保護法》(「VCDPA」) 收集、使用和共享弗吉尼亞居民的個人數據，以及您對該個人數據的權利。就本節而言，術語「個人資料」具有VCDPA所賦予的含義，但不包括不受VCDPA管轄的信息。請注意，我們可以對VCDPA的全部或某些部分要求某些類型的PI和我們的某些服務的法律豁免。

Your Virginia privacy rights. As a Virginia resident, you have the rights listed below. However, these rights are not absolute, and in certain cases we may decline your request as permitted by law.

• Know. You have a right to know whether we are processing your Personal Data.
• Access. You may request a copy of the Personal Data by requesting it on the “My data“ Section of our Services.
• Correction. You can edit and correct your Personal Data at any time by by accessing your profile on the Settings sections of the Services.
• Deletion. You may have the right, under certain circumstances, to request that we delete the Personal Data you have provided to us. To know how to exercise your right to deletion, please refer to the section titled: “Account Cancellation and Reactivation; Data Deletion“ from this Policy or contact us at the contact information provided in Section “Contact Us“, below.
• Opt-out of tracking for targeted advertising purposes. If available in your residence or if mandated by law, you may be able to submit requests to opt-out of tracking for targeted advertising purposes by clicking on the following link.
• Opt-out of profiling. You have the right to opt-out of the automated processing of your Personal Data to evaluate, analyze, or predict personal aspects related to your economic situation, health, personal preferences, interests, reliability, behavior, location, or movements, to the extent this results in decisions that produce legal or similarly significant effects. However, we do not perform this type of profiling.
• Sensitive Personal Data. We will not process your sensitive Personal Data without your consent.
• Non-discrimination. You have the right to be free from discrimination related to your exercise of any of your Virginia privacy rights.

Authentication. In order to protect your Personal Data from unauthorized access or deletion, we may require you to verify your credentials before you can submit a rights request. If you do not have an account with us, or if we suspect that your account has been accessed without your authorization, we may ask you to provide additional Personal Data for verification. If we are subsequently unable to confirm your identity, we may refuse your rights request.

b. Australia

If you are a resident of Australia, you may have the following rights and choices:

Update your privacy settings. You may update your privacy settings by visiting your account settings

Manage marketing communications from us. To update your marketing communication preferences, you can contact us at the contact information provided in Section “Contact Us“, below.

訪問、更正或刪除。您可以要求訪問、更正或刪除您的個人資料。您可以隨時通過在我們的服務中直接更改您的個人資料來編輯和更正您的個人資料。您可以通過我們服務的" 我的數據 "部分提出訪問請求。要了解如何行使您的刪除權，請參閱標題為「賬戶取消和重新激活；數據刪除」的部分，或通過下文「聯繫我們」部分提供的聯繫方式與我們聯繫。

反對和限制。您可以反對我們處理您的個人信息，包括出於營銷目的，或要求我們限制處理您的個人信息。要反對數據處理或要求限制，請通過下文「聯繫我們」部分提供的聯繫方式與我們聯繫。如果您要求我們停止處理您的部分或全部個人信息，或者您撤回(在適用情況下) 同意我們出於本私隱聲明中規定的目的使用或披露您的個人信息，我們可能無法向您提供本私隱聲明項下向我們的用戶提供並授權的所有服務和客戶支持。

c. Brazil

Legal Basis of Processing

我們僅在法律允許的情況下使用您的個人資料。適用的巴西數據保護法要求我們收集您個人信息的每個目的都有「法律依據」。我們收集和使用本私隱聲明中所述個人信息的法律依據將取決於個人信息的類型和我們收集個人信息的具體背景。但是，我們通常會在以下情況下處理您的PI:

• We have your consent to do so;
• We have a contract with you and it is necessary to process your PI to perform our contract with you, including to provide you with the benefits of our Services and operate our business;
• The processing is in our legitimate business interests, such as operating our businesses, improving and developing Services, communicating with you, marketing our offerings and services, and personalizing your experience, and to detect illegal activities; and/or
• 遵守法律要求，包括適用的法律法規。

Sharing with Credit Bureaus

Inapplicable.

If you are a resident of Brazil, you may have the following rights and choices:

Update your privacy settings. You may update your privacy settings by visiting your account settings

Manage marketing communications from us. To update your marketing communication preferences, you can change your notification preferences by going to the “Settings“ section on your account.

訪問、更正、匿名化或刪除。您可以要求訪問、更正、匿名化或刪除您的個人資料。您可以隨時通過在我們的服務中直接更改您的個人資料來編輯和更正您的個人資料。您可以通過我們服務的" 我的數據 "部分提出訪問請求。要了解如何行使您的刪除權，請參閱標題為「賬戶取消和重新激活；數據刪除」的部分，或通過下文「聯繫我們」部分提供的聯繫方式與我們聯繫。

Objection and Restriction. You may object to our processing of your PI or ask us to restrict processing of your PI. You may request objection, restriction and portability rights by contacting us at the contact information provided in Section “Contact Us“, below.

Portability. You may request portability of your PI.

Withdraw Consent. If we have collected and processed your PI with your consent, then you can withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect processing of your PI conducted in reliance on lawful processing grounds other than consent.

File a complaint. You have the right to file a complaint with a supervisory authority about our collection and processing of your PI.

d. Canada

While we take steps to maintain protection of your PI, your PI may be disclosed in response to valid demands or requests from governments, regulators, courts, and law enforcement authorities in those other jurisdictions or countries.

If you are a resident of Canada, you may have the following rights and choices:

Update your privacy settings. You may update your privacy settings by visiting your account settings.

Manage marketing communications from us. To update your marketing communication preferences, you can contact us at the contact information provided in Section “Contact Us“, below. You may also click unsubscribe at the bottom of any marketing emails or messages.

Cookies and other tracking technologies. If available in your country or mandated by law, you may be able to opt-out of interest based advertising by using the following link or by visiting the Digital Advertising Alliance of Canada Opt-Out Page, NAI Opt-Out Page and the Choices Opt-Out Page.

Access, Correction or Deletion. You may make a request to access, to correct or to delete your PI (provided we no longer have a business need to retain your PI). You may request a copy of the PI or delete the PI in your Account by contacting us at the contact information provided in Section “Contact Us“, below. You can edit and correct your PI at any time by changing it directly in our Services. Even if you request for your PI to be deleted, certain aspects may be retained for us to: meet our legal or regulatory compliance (e.g., maintaining records of transactions you have made with us); exercise, establish, or defend legal claims; and to protect against fraudulent or abusive activity on Site or while using our Services.

Withdraw consent. You can withdraw your consent at any time to collection, use, and disclosure of your PI. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect processing of your PI conducted in reliance on lawful processing grounds other than consent.

File a complaint. You have the right to file a complaint with the applicable Privacy Commissioner about our collection and processing of your PI.

e. India

涉及到印度個人的數據時，您同意2000年《信息技術法》的第43A節的解釋（ii）中所指的「合理的安全實踐和程序」指的是這個隱私聲明以及我們可能不時實施的數據安全程序，且我們可能酌情不時向您發出通知。

What you can do to manage your privacy

當涉及到管理PI的私隱時，您有選擇的權利。

Update your privacy settings. You may update your privacy settings by visiting your account settings

Manage marketing communications from us. To update your marketing communication preferences, you can contact us at the contact information provided in Section “Contact Us“, below.

Correct your PI. You can edit and correct your PI at any time by changing it directly in our Services.

f. Mexico

If you are a resident of Mexico, you may have the following choices and rights (known as “ARCO rights“):

在管理您的個人信息私隱和行使您的ARCO權利方面，您有多種選擇。請注意，我們需要在行使您的權利之前驗證您的請求。在收到請求後，我們的回覆將指示請求是否合適，並且如果合適，將在從該日期起的15個工作日內進行決定。在適用法律規定的條件下，可以延長期限。

Access. You have the right to know what personal data we have about you, what we use it for and the conditions of use we give to it. Electronic copies of your personal data will be provided if you exercise your right of access. You may request a copy of the Personal Data by requesting it on the “My data“ Section of our Services. When making a request, please provide a clear and precise description of the personal data you wish to access and any other information that facilitates the location of your data.

Rectification. You have the right to request the correction of your personal data if it is outdated, inaccurate, or incomplete (Rectification). You can edit and correct your Personal Data at any time by by accessing your profile on the Settings sections of the Services.

Deletion/Cancellation. You have the right to request that we remove your PI from our records or databases when you consider that it is not being used in accordance with the principles, duties, and obligations provided for in the applicable laws. To know how to exercise your right to deletion, please refer to the section titled: “Account Cancellation and Reactivation; Data Deletion“ from this Policy or contact us at the contact information provided in Section “Contact Us“, below. When making a request, please provide a clear and precise description of the personal data you wish to delete/cancel or any other information that facilitates the location of your data.

Opposition/Rejection. You have the right to oppose the use of your personal data for specific purposes. You may request objection, restriction and portability rights by contacting us at the contact information provided in Section “Contact Us“, below. When making a request, please provide a clear and precise description of the personal data you wish to oppose, or any other information that facilitates the location of your data.

Update your privacy settings. You may update your privacy settings by visiting your account settings and, if available in your country or mandated by law, manage your cookies using the following link.

Manage marketing communications from us. To update your marketing communication preferences, you can contact us at the contact information provided in Section “Contact Us“, below.

如何限制PI的使用和披露

If you are a resident of Mexico, you also have the right to limit the use or disclosure of your PI by contacting us at the contact information provided in Section “Contact Us“, below.

How to withdraw your consent

If you are a resident of Mexico, you also have the right to withdraw your consent for our processing of your PI by contacting us at the contact information provided in Section “Contact Us“, below.

g. Thailand

Legal Basis of Processing

我們僅在法律允許的情況下使用您的個人資料。泰國《個人資料保護法》(「PDPA」) 要求我們收集您的個人資料必須有「法律依據」。我們收集和使用本私隱聲明中所述個人信息的法律依據將取決於個人信息的類型和我們收集個人信息的具體背景。但是，我們通常會在以下情況下處理您的PI:

• We have your consent to do so;
• We have a contract with you and it is necessary to process your PI to perform our contract with you, including to provide you with the benefits of our Services and operate our business;
• The processing is in our legitimate business interests, such as operating our businesses, improving and developing Services, communicating with you, marketing our offerings and services, and personalizing your experience, and to detect illegal activities; and/or
• 遵守法律要求，包括適用的法律法規。

If you are a resident of Thailand, you may have the following rights and choices:

Update your privacy settings. You may update your privacy settings by visiting your account settings and, if available in your country or mandated by law, manage your cookies using the following link.

Manage marketing communications from us. To update your marketing communication preferences, you can change your notification preferences by going to the “Settings“ section of your Account.

訪問、更正、匿名化或刪除。您可以要求訪問、更正、匿名化或刪除您的個人資料。您可以隨時通過在我們的服務中直接更改您的個人資料來編輯和更正您的個人資料。您可以通過我們服務的"我的數據"部分提出訪問請求。要了解如何行使您的刪除權，請參閱標題為「賬戶取消和重新激活；數據刪除」的部分，或通過下文「聯繫我們」部分提供的聯繫方式與我們聯繫。

Objection and Restriction. You may object to our processing of your PI or ask us to restrict processing of your PI. You may request objection, restriction and portability rights by contacting us at the contact information provided in Section “Contact Us“, below.

Portability. You may request portability of your PI.

Withdraw Consent. If we have collected and processed your PI with your consent, then you can withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect processing of your PI conducted in reliance on lawful processing grounds other than consent.

File a complaint. You have the right to file a complaint with a supervisory authority about our collection and processing of your PI.

11. Links to Other Services

在我們的服務的某些部分，我們可能會包含連結到第三方網站或應用程式（例如，Facebook 和 Twitter）。這些網站和應用程式受其自己的私隱政策或信息收集慣例的管轄，這些政策可能與我們的政策有很大不同。我們不保證也不負責這些網站的私隱或安全性，包括這些網站上的信息的準確性、完整性或可靠性。如果您訪問與我們無關或不受我們控制的網站連結，我們建議您查閱任何外部網站和應用程式的私隱政策和信息收集慣例，因為這些第三方的慣例不受本政策的約束。

12. Location of Information Processing

我們的服務由我們在美國控制和運營。您的信息可能會在我們設有設施或我們聘請服務提供商的任何國家/地區(包括美國) 存儲和處理，這些國家/地區的數據保護法可能與您所在國家/地區不同。此外，您的信息可能會根據可能處理這些信息的國家的法律，受到政府、法院或執法官員的訪問請求。

13. Security

您個人資料的安全對我們很重要，我們採用物理、技術和管理安全措施來保護服務收集的信息。我們使用行業標準的SSL(安全套接字層技術) 加密來傳輸PI。其他安全保障措施包括(但不限於) 數據加密、防火牆和對建築物和文件的物理訪問控制。我們還對我們的安全進行定期審計(不少於每年一次)，以應用最佳實踐和合理的行業標準。然而，沒有任何數據傳輸可以保證在互聯網上是完全安全的。如果我們的安全遭到破壞，我們將根據法律要求或在必要和適當的情況下通知您。

賬戶持有人在註冊過程中創建密碼。通過選擇適當的密碼並予以保護，您可以幫助防止未經授權訪問您的賬戶和個人信息。在完成訪問您的賬戶後註銷登錄可以限制您的對計算機和瀏覽器的訪問。在註冊時，我們為每個賬戶分配一個會員ID，並使用這些會員ID來驗證登錄、允許訪問訂閱內容並監督合規性。會員ID還用於在請求技術支持時驗證用戶身份。只有那些需要執行其工作職能的員工才能訪問信息（通過用戶/密碼憑據和雙因素身份驗證進行限制）。

我們採取的一些保護個人數據的預防措施包括：(a) 限制員工對個人數據的訪問，只有那些有需要訪問的員工才能夠根據其工作職責訪問；(b) 對我們的員工進行背景調查，特別是對所有可能訪問個人數據的員工進行背景調查；(c) 要求員工在入職時簽署保密協議；(d) 進行定期員工私隱和數據安全培訓和教育；以及(e) 採用商業上合理的技術、合同、管理和物理安全防護措施來保護個人信息。

Please be aware, however, that no information system can be guaranteed to be 100 percent secure, so we cannot guarantee the absolute security of your information. Moreover, we are not responsible for the security of information you transmit to the Services over networks that we do not control, including the internet and wireless networks. If you have reason to believe that your interaction with us is not secure, please contact us as described in Section “Contact Us“ below.

14. Changes to Our Privacy Policy

我們不斷努力提供最好的服務，因此我們的條例將不時更改。如果我們實質性地更新了本條例，我們將通過在我們的服務上發佈修訂後的條例來通知您，並且如果修訂涉及到實質性地擴展了我們使用或共享之前通過服務從您收集的信息的方式，我們將在條例旁邊顯示通知，在登錄到服務時顯示通知，或會直接與您溝通（例如通過我們的消息服務或與您的賬戶相關聯的電子郵件地址）。

15. Contact Us

Chess.com LLC is in the United States of America and we are the operator for all our Services. You may contact Support if you have any questions, complaints, or other issues related to this Policy and issues related to your information.

For all Accounts

Mailing address:
Chess.com LLC
877 E 1200 S #970397
Orem, UT 84097
Contact Support here

16. Chess 玩與學 (Arcade版)

This Section contains the provisions that only apply specifically to our mobile application known as Chess - Play & Learn (Arcade Version) (the “App“). This section is intended to complement the Policy above and it does not apply to our Sites or other Services.

Data Collection and Use

The App collects non-identifiable gameplay data to send to Apple iCloud, specifically to record a User's progress (win record) vs. the App's built-in roster of computer opponents. We do not store any of this data, but it is sent to Apple services (iCloud and Game Center) for storage and use.

The App also collects the User's anonymized Game Player ID for the App's “Online Play“ feature, where it is used to maintain a chess skill rating as online games are played. This helps ensure Users are matched with opponents of similar skill levels.

The Game Player ID is also used to maintain a list of chess puzzles the User has solved in the App's “Daily Puzzle“ feature and may also be used for other App features if that is necessary to fulfill a User request. The processing of this data is subject to your consent and you are able to revoke such consent by changing the settings from your device.

The App is available to Users through the different app stores and collects non-identifiable gameplay data from all Users. The basis for this collection of information is to support the internal operations of the App and your consent in some cases.